Overview
This page explains how to permanently delete your Echoes of Battle account and all associated data. You can request deletion from within the app at any time, no email or contact form required.
This page applies to the Echoes of Battle mobile app (developer: Echoes of Battle, package com.battleechoes.app).
How to Delete Your Account from the App
- Open the Echoes of Battle app on your device.
- Tap the Profile tab in the bottom navigation bar.
- Scroll to the bottom and tap Delete account.
- Read the warning (it lists what will be deleted) and tap Continue.
- On the final confirmation, tap Delete permanently.
The same option is also available in Settings > Privacy Policy > Delete my account and data.
If You Cannot Access the App
If you can no longer install or open the app (for example, your device was lost), you can request deletion by email:
- Email privacy@echoesofbattle.com
- Subject: Account deletion request
- Include the email address you used to sign in (Google or Apple) so we can locate your account
We process deletion requests within 30 days, in line with GDPR Article 17 (Right to Erasure).
What Gets Deleted Immediately
The following data is permanently deleted at the moment you confirm deletion in the app:
| Data | What it contains |
|---|---|
| Sign-in account | Your account ID, email address and name (Firebase Authentication) |
| Game profile | Progress, XP, gold, achievements, streaks, settings and the push notification token |
| Public profile and friends | Display name shown to other players, your friend code, friend list and activity feed |
| Leaderboards and rankings | Your rows on the XP leaderboard, the duel and tactical-duel ladders and the weekly league |
| Clan membership | You are removed from your clan and its member list |
| GPS battlefield visits | The record of which battlefields you checked in at, and when |
| Game and event records | History-game runs and ratings, daily puzzle claims, tournament registrations, nation contributions and the server XP ledger |
| Data on your device | Everything the app stored on this device, including Battle Journal entries and voice notes (these never leave your device), cached narrations and images |
Duels you played against other people stay in your opponents' match history, but your name and account ID are replaced with "[deleted]".
What Gets Retained (and for How Long)
For legal, security, and operational reasons, a limited set of data is retained after deletion:
| Data | Retention | Why |
|---|---|---|
| In-app purchase records (transaction ID, product, amount, date) | 5 years | Tax law (Polish accounting regulations) and consumer-protection law require retention of payment records. |
| Anti-fraud bookkeeping (records that a reward, purchase or spend was already processed) | Kept | Prevents the same reward or purchase from being paid twice. These records hold only a random account ID, no name and no email, and cannot be linked to you once your sign-in account is deleted. |
| Crash reports, only if you allowed crash reporting | 90 days | Tagged with a pseudonymous account ID, never your name or email. Automatically purged by Sentry after 90 days. |
| Server access logs (IP address, time, request path) | 30 days | Security and abuse prevention. Automatically rotated. |
Your email address and name are removed at the moment of deletion. If your sign-in session is old, the app asks our server to remove your sign-in account, so this works without signing in again.
Guest Accounts
If you play as a guest (without signing in with Google or Apple), the app still creates an anonymous account on our server, for example for leaderboards and duels. Use the same Delete account option in the Profile tab to remove it.
Uninstalling the app only removes the data stored on your device, not the anonymous server account.
What Happens to In-App Purchases?
Purchases (gold packs, season pass) are tied to your Google Play or Apple ID, not to your Echoes of Battle account. Deleting your Echoes of Battle account does not refund or transfer purchases; they remain on your store account but cannot be redeemed in this app once your account is deleted.
If you re-install and create a new account, previously purchased non-consumable items (e.g. season pass) can usually be restored via Settings > Restore Purchases, subject to store policy.
Contact
Questions about account deletion or data privacy: privacy@echoesofbattle.com
General support: support@echoesofbattle.com